5 Reasons To Choose United Drain & Plumbing
1. Certified Technicians You Can Trust
Our technicians are licensed and certified experts in their fields. But they go through additional rounds of screening at United! We test their technical aptitude, check their attitudes, and “apprentice” them with our most experienced technicians before they answer calls on their own. All new employees must pass a drug test, DMV check, and reference verification.
2.Respect for Your Home or Business
We hold our field techs to a standard of conduct unmatched in most offices. They take pride in their professional appearance and courteous behavior. They treat every customer respectfully and extend that respect to your home or business, wearing protective shoe covers and using drop cloths to keep their work area clean. They leave their work area in better condition than they found it.
3.Reasonable Rates
We charge by the job, not the hour. If it takes us longer than expected, we pay the difference, not you. And we always give you a written estimate in advance. There will be no hidden charges, added fees, or unpleasant surprises. Ask us about flexible financing plans for big jobs like repiping or slab leak repair.
4.100% Satisfaction Guarantee
Our technicians are prepared to finish most jobs in a single visit. We guarantee our services; if you’re dissatisfied for any reason, we’ll set things right. We value our customers and reputation and aim to keep our A+ rating with the Better Business Bureau rating as long as we plumb pipes and clear drains.
5.Emergency Service 24/7
A live operator will always answer the phones at United Drain & Plumbing. No recordings or voicemail. And we’ll always have someone on call — even on holidays or in the middle of the night — to respond to a house flood or other emergency. A friendly dispatcher will inform you how soon a technician can be at your address and keep you updated. Someone at UD&P will also talk you through emergency self-help, like how to turn off the main water supply until the technician arrives.
